Our Commitment to Community.
Musical Theatre Productions (MTP) is committed to creating a safe, comfortable, and enjoyable experience. We believe that starts with being upfront about our policies, procedures, and guides - so you know what to expect when you participate in an MTP Event.
Policies
CodeS of conduct Policies
MTP is committed to creating a safe, comfortable, and enjoyable entertainment experience. Our two Codes of Conduct, one for our community and one for our patrons, sets clear standards of behaviour and aims to create a positive environment that supports MTP’s mission. The “MTP Community” means anyone participating in an MTP production, and a “Patron” means anyone who is attending any MTP event.
Use of AI Policy
This policy outlines the principles, guidelines, and responsibilities regarding the use of Artificial Intelligence (AI) at MTP. The purpose of this policy is to ensure that AI is implemented ethically, responsibly, and in alignment with our mission, vision and values as an organization.
Ticket Policy
These policies are intended to create a positive experience for all of our patrons with regards to discounts and promotions, ticket exchanges, missed performances, ticket refunds, and inclement weather.
Guides & Resources
Theatre Terminology
The purpose of this document is to share standard definitions of theatre terminology as acknowledged by MTP.
Feedback Intake System
The purpose of this document is to outline a system for the MTP community to provide general feedback to the MTP board, and how the submissions will be reviewed and actioned upon.